How this simple yet useful flow was able to increase customer satisfaction by two digits

A game changer for reporting processes

In the fast-paced world of eCom, effective customer communication is key to maintaining strong relationships and achieving business goals.

But how can you ensure that both you and your customers stay up to date without spending countless hours reporting?

Many companies still rely on cumbersome reporting methods.

Some customers think a Looker dashboard is sufficient, while others prefer to receive weekly emails detailing KPI developments.

And don't forget those who have specific requests, such as a report on the progress of changes. Meeting various customer needs can be overwhelming.

The solution: a solid process that must be set up once per customer.

Here's How:

• Sign in to Shopstory and implement the “Campaign Notification with ChatGPT” flow
• Define your key performance indicators
• Set your time frames. For example, you can look at the last 7 days versus the previous 7 days to get a clear overview of changes in performance.
• Automate with ChatGPT This feature provides significant added value and can be customized to meet various reporting requirements.
• Enter your customer's email address or your own.

And with that, you also automated this process within 3 minutes.

If you can think of any other use cases, don't hesitate to let us know via our live chat!