No. Shopstory is a no-code platform that is aimed at users with no technical knowledge. You can create and manage automation sequences using a simple drag-and-drop interface.
A flow is an automated sequence of actions triggered by certain conditions. For example, synchronizing product data with Google Merchant Center or sending a daily sales report by email.
Credits are required for each execution of a flow. One credit corresponds to one second of runtime, so only the runtime that is actually required is charged. This is in contrast to other providers who charge for partial minutes in full.
The number of credits required depends on the complexity and frequency of the processes. You can use the free version to test how many credits your flows require. Alternatively, simply contact our support team.
Your costs are based on a basic fee and the credits you actually use. Shopstory offers transparent pricing so that you can estimate costs in advance. So there is a basic fee and a usage fee. The price per credit decreases the more you use our software, which is a big difference to most of our competitors.
Prices for credits in the paid plans:
First 4,000 credits: Included in the price
4,001 - 10,000 credits: 0,0200€ per credit
10,001 - 50,000 credits: 0,0075€ per credit
50,001 - 100,000 credits: 0,0065€ per credit
Over 100,000 credits: On request
No, you only pay for the credits you actually used. This is a big difference to other providers, where you can only buy credits in larger quantities and anything you don't use cannot be carried over to the next month.
Shopstory is currently only hosted on AWS in Europe. Please contact us with any further inquiries.
RAM is crucial for efficiently processing large amounts of data or complex automations. A higher RAM ensures faster execution.
The maximum execution time for a process depends on your plan. Shopstory supports workflows with longer runtimes for company-level tasks. In any case, we offer more execution time than most other competitors as standard, starting with 60 minutes with the first paid plan.
Onboarding includes a step-by-step guide to setting up your account, creating your first process, and accessing tutorials or personalized support so you can get started quickly. If you decide to purchase the “Most Powerful” package, you will receive a personal onboarding session.
Yes, Shopstory offers support in the form of detailed documentation, a knowledge base and customer service. In addition, you can get customized support if you need it. Find out more here.
Yes, if you have specific automation needs, you can request customized workflows through Shopstory's service packages. A Technical Account Manager can help you design the right automation for your requirements.
You can request new integrations, and the Shopstory team will review and potentially add them based on need and feasibility.
Yes, you can upgrade or downgrade your plan depending on your business needs and usage.
Estimate your company size, your automation needs, and the expected flow executions. Shopstory offers one of the most extensive freemium models that you can use to explore the platform before you decide on a higher plan.
If a process fails, you will receive a notification and the platform will provide detailed error logs to help you fix the problem. Support is also available for critical errors.
A process has been successfully executed if all of its steps have been completed without errors.
Shopstory accepts credit cards, bank transfers, and other secure payment methods. Certain options may vary depending on the region and package.
AI Credits are used for processes that involve ChatGPT or other AI-based functions, such as creating product descriptions or analyzing data patterns. You can either use ours, we will automatically allocate a certain quota for you. You will then be charged directly for everything that is used. Alternatively, you can connect your own account.
