MCC Dashboard

The Monday morning ritual that reduced churn by 10%

February 3, 2025

Do you run a digital agency and have difficulty keeping track of all your customer accounts?

Here's the dashboard that revolutionized this process for one agency - and maybe it can do the same for you!

We've worked with numerous agencies who have faced the same challenge: keeping a clear overview of their client portfolio performance. What shocked us was the realization that despite the critical nature of client monitoring, 7 out of 10 agencies we spoke to did not have a standardized weekly performance review process.

Through our experience of working with scaling agencies, we have developed a revolutionary MCC dashboard that simplifies client portfolio management. One of our clients implemented this system and achieved top results: a reduction in churn from 20% to 8% annually, as well as greatly improved productivity within 12 months.

Here's how you can implement it:

  1. Sign-Up for Shopstory
  2. Import the MCC Dashboard Flow
  3. Follow the guide and set the Flow live
  4. You are all set!

Remember: The most successful agencies are not only reactive, but also proactive in their client management.

This dashboard provides you with tools to identify problems before they become problems.

If you would like to learn more about the possibilities of our software, please book a 30-minute demo appointment with me

Written by
Daniel Peier
Account Executive Lead