When it makes sense to talk to us

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Did you know that you can also test the software on your own? We don't want to waste your time just like that.

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How we do sales

Shopstory vs [everyone else]

Why we don't want every cent you own!

We've all been there: you think a piece of software would be really useful and you'd like to try it, but the salespeople are breathing down your neck, trying to get every cent out of you. Shopstory wants to set new standards here.

Typical sales process at [your typical software vendor]

Phase 1: Please let us know if you are even worth our time.

You give us info to see if we can actually make big money with you. Don't have enough budget and you don't want to implement within the next 2 weeks? Sorry but set your prio's right first, then we'll talk.

Phase 2: Thanks for training our juniors!

we already let you fill out info we don't actually look at, here's our most junior Sales Rep who will ask you non-connected questions and will give you no guidance whatsoever in how you can actually extract value from the product.

Phase 3: Finally someone who knows the product…. But still doesen't get your problem.

Here is our technical expert that didn't find the time to look at the info which was gathered before! He will at least show you the platform but pricing or relevant use cases to you are still nowhere to be found.

Phase 4: The useless follow up meeting that could have been an e-mail.

After investing at least 2-3 hours into research, calls and whatnot, you will finally get a quote. How was this price calculated? That remains, but be assured the SaaS company will make a 90%+ margin with it.

Phase 5: The obligatory discount which was already calculated beforehand.

After you receive an absolutely outrageous quote you mention this is too expensive and suddenly pricing drops by 25% after the first pushback e-mail… but wait contract length extends to 3 years - sorry!

Phase 6: "I need to check this first with my manager"

You hear quotes like "this is one of our most competitive offers…", "I know we have sometimes done this in the past…" or something to make you feel like you actually made a good deal.

Phase 7: "Contract signed and the seller is nowhere to be seen again… ever"

Thanks for signing! That was all folks"! Here is our junior CS staff that will teach you…. Everything that you've seen in the sales process. Everything which you said in those 2-3 hours of meetings? Yeah that info was never written down anyway.

Finale Phase: "onboarded, regretful and unhappy"

The person that you told your problems is gone. Onboarding feels rushed. No value created. Your business case? Non-realistic anymore since you need to onboard yourself and spend 20+ hours to get a hold of this thing.

Your sales process at

Horizontal Shopstory logo with Dark Text

Part 1 : "I have a question about the product"

“How much does it cost?“ – The best way to find out is to start with the free version.
“How does it work?” – Just sign up and try it for free!
“Can I get a demo?” – Watch one of our recorded webinars or visit our product page for a pre-recorded demo.

Part 2: "When should I book a demo"

If you're still unsure whether we're a good fit, need a specific level of customization, or have an inquiry. We'll set up a demo with a technical rep

The conversation will mostly be in our app, except when we talk to you about how to manage your costs (yes, we'll even help you find a price point that works for you!)

If it turns out to be a series of basic questions, we can even answer them with some videos to get things sorted faster and save us wasting time in meetings!

The more information you can give us in advance (in the form of required integrations and use cases), the more customizable the demo will be.

Part 3: "Lightning fast onboarding"

Normally, you've already gone through onboarding with our free version. If you spend more than €10,000 a year with us, we'll also set up a shared Slack channel so that our communication is just as fast as the onboarding. Our CEO is even in this channel – we promise!

Part 4: "Pricing is not a fit?"

We offer flexible pricing options 24/7. Check out our prices to see if a different contract term might be better for you. Our per-credit prices get cheaper the more you use the platform!

Our never ending story"Living together happily ever after" <3

Yes, we are serious about it. The people you have been talking to will stay with you.
"What about the transaction and technical people staying with me? I'm amazed that they know so much about my business already!", you might ask?
Yes, we know that – that's why we won't change anything. You will work together to make this project a great success. For both companies, but even more importantly for everyone involved!

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